Stream Speakers

[Jack Phillips]

Dr Jack Phillips Chair, Return on Investment Institute.

Dr. Jack J. Phillips is a world-renowned expert on measurement and evaluation. Dr. Phillips provides consulting services for Fortune 500 companies and workshops for major conference providers throughout the world. Phillips is author or editor of more than 150 articles and 40 books, of which 12 are about measurement and evaluation.

His expertise in measurement and evaluation is based on more than 27 years of corporate experience in five industries (aerospace, textiles, metals, construction materials, and banking). Phillips has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university.

His background, in training and HR, led Phillips to develop the ROI Methodology - a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources, and technology programs. Jack has published several best selling books including ‘Return on Investment in Training and Performance,’ ‘Managing Retention,’ ‘The Project Management Scorecard,’ ‘How to Manage Training Results,’ ‘The Human Resources Scorecard’ plus many others.

Phillips served as series editor for the In Action casebook series, which became the most ambitious publishing project of the American Society for Training & Development and includes 30 titles. He currently serves as series editor for Butterworth-Heinemann’s Improving Human Performance series, as well as editor for the Measurement in Action series published by the Center for Effective Performance.